Fleet Load and Dispatch Software

Q: What is the difference between FTL and PTL dispatch?

FTL stands for full truck load where one vehicle carries one customer's load for one destination. PTL stands for part truck load where multiple customers share space in the same vehicle going to different destinations on a combined route. Fleet Scanner™ handles both types within the same dispatch console and helps you combine PTL loads efficiently to reduce empty runs and lower your cost per delivery.

Q: How does multi-stop route optimisation work?

You load your delivery list into Fleet Scanner™ with each stop's address, delivery window, and any priority flags. The system calculates the most efficient sequence for all stops factoring in delivery windows, road distance, and stop priorities. The optimised route goes to the driver's mobile app in one click. Most route calculations complete in under 30 seconds regardless of how many stops are on the list.

Q: Can customers track their own deliveries?

Yes. Fleet Scanner™ generates a live tracking link for each consignment that you can share with your customer by SMS or email. The customer can follow the delivery on a live map showing the driver's current location and estimated arrival time. This reduces customer service calls significantly because customers can check delivery status themselves without contacting your team.

Q: How does digital proof of delivery work in Fleet Scanner™?

When a driver arrives at a delivery point they open the Fleet Scanner™ mobile app, photograph the delivered goods, collect the recipient's signature on screen, and mark the delivery complete. The system records the GPS location and exact timestamp at the moment of completion. The full delivery record is visible on your dispatch console within seconds and stored permanently for future reference.

Q: Does Fleet Scanner™ work for last mile delivery operations?

Yes. Fleet Scanner™ includes full last mile dispatch functionality including multi-stop route optimisation, per-stop proof of delivery, automated customer delivery notifications, and real-time stop completion updates on the dispatch console. It works for any scale of last mile operation from a small local delivery team to a large multi-city distribution network.

Every delivery your fleet makes starts with a dispatch decision. Which vehicle carries this load? Which driver takes this route? How do you fit three urgent deliveries into two available trucks without missing any of the promised windows? When this is done manually over phone calls and WhatsApp messages, mistakes happen, loads get misassigned, vehicles run half empty, and customers call to ask where their delivery is. Fleet Scanner™ load and dispatch software gives your dispatch team one console to manage every load, every vehicle, and every delivery from the moment a booking comes in to the moment proof of delivery is confirmed.

Load and Dispatch Management Software

Walk into most fleet dispatch offices and you will find the same scene. One person on a phone confirming a load. Another messaging a driver on WhatsApp to find out where they are. A whiteboard with vehicle names and routes written in marker that gets erased and rewritten every few hours. Someone shouting across the room to ask which trucks are free. This system works until the moment it does not which is usually on the busiest day of the week.

Fleet Scanner™ replaces all of this with a single dispatch console. Every available vehicle is visible on screen with its current location, load status, and driver assignment. Every incoming booking is logged and queued for assignment. Your dispatcher can see exactly which vehicles are free, which ones are about to become free, which drivers are available, and which routes need to be covered. Load assignment happens in a few clicks and the driver gets notified on their mobile app instantly without a single phone call.

100%

Load Visibility

30%

Less Empty Runs

Visibility

100%

Tracking

FTL and PTL Load Management From One Platform

Full truck load and part truck load operations have different requirements and most dispatch tools are built for one or the other. FTL operations need to match the right vehicle capacity to the right load and get it moving quickly. PTL operations need to combine multiple loads from different customers into one vehicle efficiently so you are not running trucks that are half empty.

Fleet Scanner™ handles both within the same dispatch console. For FTL you see the load requirements, check vehicle capacity and availability, assign the right truck, and dispatch in minutes. For PTL you can combine multiple consignments from different customers into one vehicle based on route, delivery window, and weight or volume limits. The system helps your dispatcher make smarter load combinations so your vehicles run fuller, your cost per delivery goes down, and your customers get their goods on time.

Last Mile Dispatch Software With Multi-Stop Route Optimisation

Last mile delivery is the most complex and most expensive part of any logistics operation. One driver. Dozens of stops. Different delivery windows for different customers. Variable traffic conditions. Customers who are not home. Packages that need signatures. Getting this right manually is nearly impossible and getting it wrong means missed deliveries, unhappy customers, and drivers doing the same route twice.

Fleet Scanner™ last mile dispatch gives your team multi-stop route optimisation in one click. You load the delivery list, set the delivery windows and priorities, and the system calculates the most efficient sequence for every stop. Drivers get the optimised route on their mobile app with turn-by-turn navigation, customer contact details, and delivery instructions for each stop. When a delivery is completed the driver marks it done in the app, captures proof of delivery, and moves to the next stop. Your dispatch team watches every stop update in real time without calling anyone.

Live Load Tracking From Dispatch to Delivery

Once a load leaves your facility your customer wants to know where it is and when it is going to arrive. Your operations team wants to know the same thing. In most dispatch operations the only way to find out is to call the driver which interrupts their journey, takes their attention off the road, and still only gives you a location that is already out of date by the time the call ends.

Fleet Scanner™ gives you live GPS tracking on every active load from the moment it leaves the facility to the moment delivery is confirmed. Your operations team watches every vehicle on a live map with real-time location, current speed, and estimated arrival time calculated from actual GPS data. If a vehicle gets delayed or goes off the planned route an alert fires automatically. You can share a live tracking link with your customer so they can follow the delivery themselves without contacting your team at all.

Everything You Need to Know

Simple answers to common questions about how live tracking works in Fleet Scanner.

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What is fleet load and dispatch software?

Fleet load and dispatch software helps logistics and fleet operations manage the full process of assigning loads to vehicles, dispatching drivers, tracking deliveries live, and confirming proof of delivery. Fleet Scanner™ covers FTL, PTL, and last mile operations within one dispatch console connected to live GPS tracking, driver mobile app, and digital proof of delivery.

What is the difference between FTL and PTL dispatch?

How does multi-stop route optimisation work?

Can customers track their own deliveries?

How does digital proof of delivery work in Fleet Scanner™?

Does Fleet Scanner™ work for last mile delivery operations?